REPLACE AND REPAIR POLICY 

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Repairs 

Our items are handcrafted with love, pieced individually from raw materials, and then sealed together at the end. Nonetheless, as with all handmade fine jewellery, regular wear or workmanship differences may still cause it to become damaged. 

That's why if any of part o your jewellery breaks within six months, we will repair it for free!* 

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Replace 

We bring in 14K double gold plated chains to enhance the shine of your chains. However, they might still tarnish with time. 

If any parts of your jewellery tarnish, we can replace it at a nominal cost*.

Chains - $5 

Hooks/Clasps - $3 

*T&Cs

  • To and fro mailing cost to be borne by you. 

  • We are not responsible for lost mail, pls top up $3 if you prefer tracked mail

  • If certain parts are not available, please allow for 2-3 weeks for us to obtain the necessary parts

  • If purchase has been more than 6 months, we will repair it at a nominal fee of $3. Replacement fee stays the same